PRIVACY POLICY
EDIBLES IN RICHMOND
Element Cannabis (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or make a purchase in-store or online.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Date of birth (to verify legal age)
- Government-issued ID information (where required by law)
- Payment information (processed securely through third-party providers)
We may also automatically collect certain information when you use our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect for purposes including:
- Verifying your legal age in compliance with applicable laws
- Processing transactions and fulfilling orders
- Providing customer service and support
- Sending order confirmations, updates, and promotional communications (if opted in)
- Improving our website, products, and services
- Detecting and preventing fraud or unauthorized activity
- Complying with legal and regulatory obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary, including:
- Payment processors to complete transactions
- Delivery and logistics partners
- Marketing and analytics providers
- Legal or regulatory authorities when required by law
All third parties are required to handle your information in accordance with applicable privacy laws and maintain appropriate safeguards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can modify your browser settings to decline cookies; however, doing so may impact certain functionalities of the website.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we take security seriously, no method of transmission over the internet is completely secure.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
7. Age Restrictions
Element Cannabis operates in accordance with Ontario cannabis regulations. You must be at least 19 years of age to access our services or make a purchase. We may require valid identification to verify age.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please
contact us.




